How To Get Help With Electric Bill
Bill Assistance Programs
Need Time to Pay Your Bill?
If you are having trouble paying your bill, we encourage you to learn more about our long-term assistance options.
If you have lost your job recently or your income has changed, you may also qualify for a reduced energy rate through our CARE or FERA programs.
12-month Payment Arrangements Plan
Residential customers with a past due balance may qualify for a 12-month repayment plan. Call us at 1-800-655-4555 for more information.
You may be eligible for a discount on your monthly bill through the California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) programs.
Need a little extra help this month? The Energy Assistance Fund provides up to $300 to eligible customers once a year. You can participate by applying for assistance or make a donation.
We can help you save over time through the Energy Savings Assistance Program. If you're eligible, we'll cover the cost of efficient new appliances and installation.
Manage your energy use with Smart products, programs and tools by visiting the Energy Management Center.
LIHEAP is a federally funded program aimed to assist low-income households that pay a high portion of their income to meet their energy needs. LIHEAP is funded by the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services.
COVID-19 Rent Relief will help income-eligible households pay rent and utilities.
If you're a renter who has experienced financial hardship as a result of COVID-19 and meets income guidelines, you may be eligible for rent and utility bill assistance. Depending on where you live, you may apply to the program administered in your community.
Do You Fit Income Requirements?
You may be eligible for help paying your energy bill based on your household income. Household income eligibility is calculated by adding together all income sources, including wages or salaries, Social Security, pensions, unemployment benefits, child or spousal support, workers comp payments, disability, scholarships, legal settlements and other sources not listed.
| Maximum Household Income Effective June 1, 2021 to May 31, 2022 | ||
|---|---|---|
| Number of Persons in Household | Total Combined Annual Income CARE | Total Combined Annual Income FERA |
| 1 to 2 | Up to $34,840 | Not Eligible |
| 3 | Up to $43,920 | $43,921 - $54,900 |
| 4 | Up to $53,000 | $53,001 - $66,250 |
| 5 | Up to $62,080 | $62,081 - $77,600 |
| 6 | Up to $71,160 | $71,161 - $88,950 |
| 7 | Up to $80,240 | $80,241 - $100,300 |
| 8 | Up to $89,320 | $89,321 - $111,650 |
| Each additional person | $9,080 | $9,080 - $11,350 |
Maximum Household Income
Effective June 1, 2021 to May 31, 2022
| Number of Persons in Household | 1 to 2 | ||
|---|---|---|---|
| Total Combined Annual Income CARE | Up to $34,840 | ||
| Total Combined Annual Income FERA | Not Eligible | ||
| Number of Persons in Household | 3 | ||
| Total Combined Annual Income CARE | Up to $43,920 | ||
| Total Combined Annual Income FERA | $43,921 - $54,900 | ||
| Number of Persons in Household | 4 | ||
| Total Combined Annual Income CARE | Up to $53,000 | ||
| Total Combined Annual Income FERA |
| ||
| Number of Persons in Household | 5 | ||
| Total Combined Annual Income CARE | Up to $62,080 | ||
| Total Combined Annual Income FERA | $62,081 - $77,600 | ||
| Number of Persons in Household | 6 | ||
| Total Combined Annual Income CARE | Up to $71,160 | ||
| Total Combined Annual Income FERA | $71,161 - $88,950 | ||
| Number of Persons in Household | 7 | ||
| Total Combined Annual Income CARE | Up to $80,240 | ||
| Total Combined Annual Income FERA | $80,241 - $100,300 | ||
| Number of Persons in Household | 8 | ||
| Total Combined Annual Income CARE | Up to $89,320 | ||
| Total Combined Annual Income FERA | $89,321 - $111,650 | ||
| Number of Persons in Household | Each additional person | ||
| Total Combined Annual Income CARE | $9,080 | ||
| Total Combined Annual Income FERA | $9,080 - $11,350 |
*Lower Limit Calculation = 200% of Federal Poverty Guidelines (CARE/ESA)+$1
**Upper Limit Calculation = 250% of Federal Poverty Guidelines
Do You Qualify for Public Assistance?
If you receive public assistance, you may qualify for help paying your electric bill or for the Energy Savings Assistance Program, which can help you conserve energy and reduce your electricity costs.
You're eligible for income-qualified programs if you are a homeowner or a renter who is an SCE customer and participates in one of these California assistance programs:
- Medi-Cal/Medicaid
- CalFresh / SNAP (Food Stamps)
- TANF/Tribal TANF
- WIC
- Medi-Cal for Families (Healthy Families A&B)
- LIHEAP
- Supplemental Security Income (SSI)
- National School Lunch Program (NSLP)
- Bureau of Indian Affairs General Assistance
- Head Start Income Eligible (Tribal Only)
Additional Assistance Programs Available to You
These community, county, and government plans are here to assist you and your family.
California LifeLine
A state program providing discounted home or cellular phone services to eligible households. For more information, or to see if you qualify, visit California LifeLine Program.
Social Security Administration
Social Security Administration programs are a great resource for qualifying customers, helping with retirement planning, Medicare prescriptions, and financial assistance. Visit social security.gov for more information.
2-1-1
Free, confidential phone service available 24/7 to assist you and your family during emergencies and with everyday needs. Dial 2-1-1 for free help or visit 2-1-1.org. Services vary by community, but the list below gives a well-rounded sampling of the help that may be available to you:
- Financial / Public Assistance Programs
- Housing Assistance / Emergency Shelter Programs
- Parenting Resources
- Mental Health Services
- Legal Services
- Food Bank / Hot Meal Center Information
- Employment Services
- Transportation Services
Income Qualified and Want Solar?
Homeowners may qualify for a free home solar system from our partner, GRID Alternatives. Find out if the Single-family Affordable Solar Homes (SASH) program, a state of California program for low- or fixed-income families, can help you. Learn more at GridSolar.org.
Track Your Energy Usage
You can keep an eye on your energy usage with Budget Assistant. This easy-to-use feature compares your account's projected next bill to your spending goals and sends you an alert to let you know how you're doing. You can choose whether you receive alerts via email, phone, or text, and how often you want to be notified. Get Started
Choose Your Bill's Due Date
With Choose Your Due Date (CDD), you can select the time frame for your bill due date that is the most convenient for you. The available choices are the beginning (day 1-10), middle (day 11-20), or end (day 21-31) of the month, and you can make up to two changes per 12 month period (including initial enrollment). Your due date will be set to a date within the range selected.
To learn more or sign up online go to Choose Your Due Date, or call us at 1-800-655-4555 and:
- After listening to your account balance, select ''Billing & Payment programs''
- Then choose ''Change Bill Due Date'' and make your selection.
The change is usually effective on the following month's bill (it may take two bills).
If you are on any of the following billing options, we cannot enable CDD: Budget Billing Plan, Net Energy Metering, Summary Billing, or an Owner Continuity Agreement.
We offer several other billing and payment-related tools that work with or without CDD. You can learn more about these and other self-service options at sce.com/myaccount.
How To Get Help With Electric Bill
Source: https://www.sce.com/residential/assistance
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